Comments from Jackpot City Casino users

Jackpot City offers 24/7 customer service, which is excellent. However, the live chat feature is only available to real money players who are logged into their accounts. I can imagine it would cost a lot more to have this service open to everyone who visits the site, and to have a way for prospective depositors to get their questions answered in real time, however a casino as big as this one should have customer service open to everyone who logs into JackpotCity Casino.

Despite its good reputation and great tour, Jackpot City can be a very closed page and difficult to understand for those who are just starting to know the world of casinos, when you enter the main page without registering is very complicated to understand how the page works, but once you register the interface is much easier and intuitive, I think the first design can scare away many customers who want to try the casino and do not dare to register because of how complicated it seems.

What I like the most about this casino is the Vegas-inspired games section, where you can find all kinds of popular and well-known games among the main casinos in the world, it is a unique variety that you can only find in Jackpot City Casino.

>One of the great advantages that is necessary to mention when talking about JackpotCity will always be the fact that you can deposit or withdraw whenever you want, wherever and in the currency you want, it is ideal for those of us who travel or have family abroad, to make intelligent decisions regarding the appreciation or devaluation of currencies, obviously you are copetran a conversion rate but it can also play in your favor if you want to bet in different currencies.

When I had problems withdrawing money from my account, I found the customer service chat and they gave me quick answers in the online chat, the bad thing is that it is not really 24/7, in some moments of the day you can find this message: Our live chat is not available at the moment. But when it is available it is fast and convenient.

Playing at Jackpotcity Casino on the computer is very similar to playing on the mobile or ipad, the sponsor version is quite adaptable to any screen which is great because you never get lost, you will always be able to see the same structure on any device.

At the beginning and if you lose, the casino gives you promotions even if they are small but they give them to you. When luckily you win and win again, they immediately take away the promotions and tell you that you are not selected for those promotions because there are more users and they give you to understand that they are taking turns with the promotions.

It is incredible the amount of games that you can find in Jackpotcity, this is a special casino for slot lovers, they have all kinds of providers, new games and old classics that are a must for online casino lovers, in Jackpotcity I find all the games I want without changing sites.

I love live tournaments, I usually play poker in different casinos but in Jackpotcity is where I find it more difficult to win, it is almost impossible, the tournaments are international and massive but climbing the ladder is super difficult and the bonuses or promotions they offer always have many terms and conditions to be claimed or used.